Skip to main content
Help Center

How can we help you today?

Search guides, tutorials, and troubleshooting articles for Swadesh POS — billing, inventory, GST, restaurant KOT, and retail setup.

24×7 support
10,000+ businesses
99.9% uptime
< 15 min avg response

Swadesh POS help — quick answers

How do I setup Swadesh POS?
Create your account, complete business profile with GSTIN, configure billing counters, add products, setup inventory, and configure GST tax slabs. Follow Getting Started guides at /help-center — go-live in 48 hours with onboarding support.
How do I configure GST billing?
Go to Settings → Tax → GST. Enter GSTIN, create tax slabs (5%, 12%, 18%, 28%), assign HSN codes to products, and test with a sample invoice. Full guide: /help-center/configure-gst.
How do I fix printer issues?
Check USB/LAN connection, verify ESC/POS compatibility, run Test Print in Settings → Hardware, restart printer and app. Guide: /help-center/printer-issues.

Browse by category

Find guides, tutorials, and troubleshooting for every part of Swadesh POS.

Product tutorials

Step-by-step guides for billing, inventory, CRM, analytics, and industry workflows.

howto
beginner

How to Create Your Swadesh POS Account

Sign up, verify your email, and access your cloud POS dashboard in minutes.

5 min read

guide
beginner

Setup Your Business Profile

Configure business name, GSTIN, address, logo, and outlet settings.

8 min read

tutorial
beginner

Configure POS Billing

Set up billing counters, receipt templates, payment methods, and invoice numbering.

10 min read

tutorial
beginner

Add Products and Menu Items

Create products, categories, barcodes, variants, and menu modifiers.

12 min read

tutorial
intermediate

Setup Inventory Management

Enable stock tracking, set reorder levels, and configure purchase orders.

15 min read

howto
intermediate

Configure GST Billing

Set up GSTIN, tax slabs, HSN codes, and GST-compliant invoice templates.

12 min read

guide
beginner

Invite Staff and Set Permissions

Add team members, assign roles, and control access to billing, inventory, and reports.

6 min read

guide
intermediate

Multi-Store Setup Guide

Add outlets, configure transfers, and manage centralized reporting.

14 min read

tutorial
intermediate

Restaurant KOT and Kitchen Display Setup

Configure kitchen order tickets, printers, and table management.

12 min read

tutorial
beginner

Retail Barcode Billing Setup

Connect barcode scanners, generate barcodes, and speed up checkout.

8 min read

tutorial
intermediate

Payment Integration Setup

Connect UPI, Razorpay, Paytm, and card terminals.

10 min read

guide
beginner

Swadesh POS Mobile App Guide

Install Android/iOS app, login, and bill from tablet or phone.

6 min read

guide
intermediate

Analytics and Reports Guide

Access sales reports, profit margins, GST summaries, and outlet comparisons.

10 min read

guide
beginner

Offline Mode — How It Works

Bill without internet; transactions sync when connectivity returns.

5 min read

guide
intermediate

Hardware Connectivity Guide

Connect printers, barcode scanners, cash drawers, and weigh scales.

10 min read

guide
intermediate

Security Best Practices

Protect your POS account with strong passwords, role permissions, and audit logs.

8 min read

guide
advanced

Integrations Guide — Tally, Zoho, Payments

Connect accounting software, payment gateways, and third-party apps.

12 min read

Community & support

Can't find what you need? Reach our team via chat, WhatsApp, email, or phone.

Live Chat

Chat with support in the dashboard

Availability
24×7
Response
< 2 hours
Contact

WhatsApp

Message our support team

Availability
Mon–Sat 9–7 IST
Response
< 15 min
Contact

Email

hello@swadeshpos.com

Availability
24×7
Response
< 4 hours
Contact

Phone

+91 98765 43210

Availability
Mon–Sat 9–7 IST
Response
Immediate
Contact

Book Demo

Personalized onboarding session

Availability
Mon–Sat
Response
24 hours
Contact

FAQ

Quick answers to common questions

Availability
Always
Response
Instant
Contact

Support across India

On-site onboarding in Gujarat and Maharashtra. Remote support and online training for Rajkot, Ahmedabad, Surat, Mumbai, Delhi, Bangalore — pan-India.

Help Center FAQ

Still need help?

Our support team responds in under 15 minutes. Contact us or book a demo for personalized onboarding.

POS Software Help Center — Guides & Support | Swadesh POS