POS loyalty program to reward customers, earn points & boost repeat sales
Swadesh POS loyalty program lets customers earn points on every purchase, unlock tier rewards, get birthday offers, and redeem points at checkout — integrated with CRM and multi-store.
Built for Indian businesses — phone-based enrollment, WhatsApp reward alerts, chain-wide points, referral bonuses, and no separate loyalty app needed.
Trusted by:
BuildMartFresh FoodsMediCareStyle HubTool ZoneLoyalty Program Dashboard
Points issued
48M
Monthly
Repeat uplift
38%
Avg increase
Redemption rate
62%
Within 90 days
Members enrolled
1.4M
Active
Performance trend
- Does Swadesh POS have loyalty?
- Yes — points, tiers, birthday offers, referrals, and checkout redemption built into POS.
- How do customers earn points?
- Automatically on purchase — configurable rate with category and tier bonuses.
- Can points be redeemed at checkout?
- Yes — full or partial redemption as bill discount.
- Is there a tier system?
- Yes — Silver, Gold, Platinum with auto-upgrade and perks.
- Do points work across branches?
- Yes — chain-wide earn and redeem at any outlet.
- Is loyalty linked to CRM?
- Yes — member profile with history, tier, and balance.
Customer retention challenges we solve
From one-time buyers to loyal regulars — reward customers and grow repeat sales with Swadesh POS loyalty.
Customers buy once and never return
Points on Purchase
Points on every purchase incentivize repeat visits.
Separate loyalty app nobody downloads
POS-Integrated
Loyalty built into POS — enroll and redeem at checkout.
No way to reward top customers differently
Tier Rewards
Tier system — Silver, Gold, Platinum with escalating benefits.
Birthday and festival offers are manual
Auto Offers
Auto birthday points and segment-based festival campaigns.
Referrals go untracked
Referral Program
Referral codes with bonus points for referrer and referee.
Points don't work across branches
Multi-Store Loyalty
Chain-wide loyalty — earn and redeem at any outlet.
Everything for customer loyalty
Points, tiers, rewards, referrals, birthday offers, and chain-wide redemption at checkout.
Points on Purchase
Earn points per rupee spent — configurable rate.
Birthday Rewards
Bonus points or discount on customer birthday.
Referral Bonuses
Reward referrer and new customer with points.
Promo Campaigns
Double points days, category bonuses, festival offers.
Point Expiry Rules
Configurable expiry to drive timely redemption.
Loyalty workflow — earn to redeem
Enroll customer, earn on purchase, unlock tiers, send offers, and redeem at checkout.
- Step 1
Configure program
Set points rate, tiers, rewards, and expiry rules.
- Step 2
Enroll customers
Add phone at checkout — member created instantly.
- Step 3
Earn on purchase
Points credited automatically after every bill.
- Step 4
Send offers
Birthday, festival, and segment campaigns via SMS/WhatsApp.
- Step 5
Redeem at checkout
Customer uses points as discount on next visit.
- Step 6
Measure ROI
Track repeat rate, redemption, and tier progression.
Loyalty analytics dashboard
Points issued, redemptions, tier distribution, referral performance, and repeat rate uplift.
Swadesh POS — Overview
₹2,48,600
Revenue
124
Transactions
98%
Accuracy
Live metrics
Real-time KPIs at a glance.
Reports
Export-ready business reports.
Alerts
Smart notifications when action needed.
Earn & redeem at checkout
Earn & redeem at checkout
Points per rupee, category bonuses, partial redemption, tier multipliers, and receipt display.
Configurable earn rate
e.g., 1 point per ₹100 spent.
Category bonus points
2x points on selected categories.
Checkout redemption
Apply points as ₹ discount on bill.
Partial redemption
Use some points, save rest for later.
Tier point multiplier
Gold members earn 1.5x points.
Balance on receipt
Show points earned and balance on bill.
Tiers, rewards & membership
Tiers, rewards & membership
Silver/Gold/Platinum tiers, auto-upgrade, exclusive perks, and membership cards.
Multi-tier system
Up to 3 tiers based on spend or points.
Auto tier upgrade
Promote when threshold is reached.
Tier-exclusive perks
Extra discount or free item per tier.
Digital membership
Phone number as membership ID.
Tier downgrade rules
Maintain tier with minimum annual spend.
VIP fast lane
Priority billing for top tier members.
Campaigns & engagement
Birthday rewards, referral bonuses, festival campaigns, double points days, and WhatsApp alerts.
Birthday bonus
Auto points or discount on birthday.
Referral program
Bonus for referrer and new member.
Festival campaigns
Diwali, New Year double points offers.
Win-back campaigns
Bonus for inactive member return.
WhatsApp balance alerts
Send point balance after purchase.
Industry loyalty use cases
Loyalty for retail, restaurant, pharmacy, salon, and grocery.
Retail & fashion
Points on purchase with seasonal tier perks.
Restaurant
Free item after X visits or points threshold.
Pharmacy
Points on medicines with health reminders.
Salon & spa
Visit-based rewards and package loyalty.
Trusted by businesses across India
Retailers and restaurants growing repeat sales with Swadesh POS loyalty program.
“Repeat customers went from 28% to 45% in 4 months. Loyalty pays for itself.”
Amit Shah
Owner, BuildMart, Ahmedabad
“Birthday WhatsApp offers bring 20+ customers back every week.”
Priya Mehta
Owner, Fresh Foods, Mumbai
“Referral program brought 200 new members in the first month.”
Ramesh Patel
Owner, Style Hub, Rajkot
Simple pricing to get started
Start with a free demo. No credit card required.
Loyalty Program FAQ
See loyalty program in action
Book a free demo — points on purchase, tier rewards, referral bonuses, and checkout redemption.